:root{--bg: #f0f2f5;--panel: #ffffff;--border: #e2e6ea;--text: #111b21;--muted: #667781;--primary: #00a884;--primary-dark: #008069;--in-bubble: #ffffff;--out-bubble: #d9fdd3;--draft-bubble: #fff8e1;--error: #d32f2f;font-family:Segoe UI,Heebo,Arial,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}button{cursor:pointer;border:1px solid var(--border);background:var(--panel);border-radius:8px;padding:6px 12px;font-size:14px;font-family:inherit}button:hover{background:#f5f6f6}button:disabled{opacity:.5;cursor:default}button.primary{background:var(--primary);border-color:var(--primary);color:#fff;font-weight:600;padding:10px 24px}button.primary:hover{background:var(--primary-dark)}input,textarea,select{font-family:inherit;font-size:14px;padding:8px 10px;border:1px solid var(--border);border-radius:8px;width:100%;background:#fff}textarea{resize:vertical}.center-screen{height:100vh;height:100dvh;display:flex;align-items:center;justify-content:center}.login-card{background:var(--panel);padding:32px;border-radius:16px;box-shadow:0 4px 24px #00000014;width:min(360px,90vw);display:flex;flex-direction:column;gap:12px;text-align:center}.login-card>form,.login-card>div{display:flex;flex-direction:column;gap:12px}.login-card h1{margin:0;font-size:24px}.login-card p{margin:0;color:var(--muted);font-size:14px}.login-card button{background:var(--primary);color:#fff;border:none;padding:10px;font-weight:600}.legal-links{font-size:12px;margin-top:4px}.legal-links a{color:var(--muted)}.auth-note{font-size:13px;line-height:1.6}.auth-success{font-size:17px;font-weight:600;color:var(--primary)}.auth-switch{margin-top:2px}.link-btn{background:none;border:none;color:var(--primary);font-size:13px;font-weight:500;padding:4px;cursor:pointer;text-decoration:underline;width:auto}.link-btn:hover{opacity:.8}.link-btn.danger{color:var(--error)}.app{height:100vh;height:100dvh;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:16px;background:var(--primary-dark);color:#fff;padding:10px 20px}.brand{font-weight:700;font-size:18px}.topbar nav{display:flex;gap:6px;flex:1}.topbar nav button{background:transparent;border:none;color:#ffffffd9;font-size:15px;padding:8px 14px;border-radius:8px}.topbar nav button:hover{background:#ffffff1f}.topbar nav button.active{background:#ffffff38;color:#fff;font-weight:600}.topbar .logout{background:transparent;border:1px solid rgba(255,255,255,.4);color:#fff}.topbar-user{display:flex;align-items:center;gap:10px;font-size:14px}.role-badge{background:#ffffff38;border-radius:10px;padding:2px 10px;font-size:12px;font-weight:600}main{flex:1;overflow:hidden}.muted{color:var(--muted)}.error{color:var(--error)}.success{color:var(--primary-dark);font-weight:600}.error-bar{background:#fdecea;color:var(--error);padding:8px 14px;border-radius:8px;margin:8px;font-size:13px;word-break:break-word}.conversations-layout{display:flex;height:100%}.conv-list{width:320px;min-width:240px;background:var(--panel);border-inline-end:1px solid var(--border);overflow-y:auto;padding:12px}.conv-list h2{margin:4px 8px 12px;font-size:18px}.conv-item{display:block;width:100%;text-align:start;border:none;border-bottom:1px solid var(--border);border-radius:0;background:transparent;padding:10px 8px}.conv-item:hover{background:#f5f6f6}.conv-item.selected{background:#e7f8f2}.conv-title{display:flex;align-items:center;gap:8px;font-weight:600}.conv-preview{color:var(--muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.badge{background:var(--primary);color:#fff;font-size:11px;border-radius:10px;padding:1px 8px;font-weight:600}.badge.human{background:#8e24aa}.badge.biz{background:#1565c0}.biz-select{width:auto;max-width:220px;padding:5px 8px;border-radius:8px;border:none;font-size:13px;background:#ffffffeb}.chat{flex:1;display:flex;flex-direction:column;background:#efeae2}.center-fill{flex:1;display:flex;align-items:center;justify-content:center}.chat-header{background:var(--panel);border-bottom:1px solid var(--border);padding:10px 16px;display:flex;align-items:center;gap:8px}.chat-actions{margin-inline-start:auto;display:flex;gap:8px}.chat-messages{flex:1;overflow-y:auto;padding:16px 24px;display:flex;flex-direction:column;gap:8px}.bubble{max-width:min(75%,560px);padding:8px 12px;border-radius:10px;box-shadow:0 1px 1px #00000014;white-space:pre-wrap;word-break:break-word}.bubble.in{background:var(--in-bubble);align-self:flex-start}.bubble.out{background:var(--out-bubble);align-self:flex-end}.bubble.draft{background:var(--draft-bubble);align-self:flex-end;border:1px dashed #f0b429;max-width:min(85%,640px)}.bubble-meta{font-size:11px;color:var(--muted);margin-top:4px}.draft-label{font-size:12px;font-weight:700;color:#a06a00;margin-bottom:6px}.draft-actions{display:flex;gap:8px;margin-top:8px;flex-wrap:wrap}.chat-input{display:flex;gap:8px;padding:10px 16px;background:var(--panel);border-top:1px solid var(--border)}.chat-input textarea{flex:1}.chat-input button{background:var(--primary);color:#fff;border:none;font-weight:600;padding:0 24px}.page{padding:24px;overflow-y:auto;height:100%}.page h2{margin-top:0}.drafts-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:16px}.draft-card{background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:10px}.draft-card-header{display:flex;justify-content:space-between;align-items:center;gap:8px}.draft-card-header .muted{font-size:12px;direction:ltr}.quoted{background:#f5f6f6;border-inline-start:3px solid var(--primary);padding:6px 10px;border-radius:6px;font-size:13px}.draft-body{white-space:pre-wrap}.settings{max-width:760px}.card{background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:20px;margin-bottom:16px}.card h3{margin-top:0}.field{display:block;margin:12px 0}.field>span{display:block;font-size:13px;font-weight:600;margin-bottom:4px}.radio-row{display:flex;gap:8px;align-items:baseline;margin:6px 0}.radio-row input{width:auto}.add-model{display:flex;gap:8px}.add-model input{flex:1}.save-row{display:flex;align-items:center;gap:16px;padding-bottom:16px}.connection-card{border-color:var(--primary)}.conn-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.conn-header h3{margin:0}.guide-link{background:var(--primary);color:#fff;text-decoration:none;padding:8px 16px;border-radius:8px;font-size:14px;font-weight:600;white-space:nowrap}.guide-link:hover{background:var(--primary-dark)}.conn-status{margin:14px 0;padding:12px 16px;border-radius:8px;background:#f1f3f4;font-weight:600;font-size:15px}.conn-status.ok{background:#e7f8f2;color:var(--primary-dark)}.conn-status.err{background:#fdecea;color:var(--error)}.conn-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:12px}.conn-checklist{margin:0 0 14px;border:1px solid var(--border);border-radius:10px;overflow:hidden}.conn-mode{background:#f1f3f4;padding:9px 14px;font-weight:700;font-size:14px;border-bottom:1px solid var(--border)}.conn-checklist ul{list-style:none;margin:0;padding:6px 14px 10px}.conn-checklist li{display:flex;gap:10px;align-items:baseline;flex-wrap:wrap;padding:5px 0;font-size:14.5px}.conn-checklist li>span:nth-child(2){font-weight:600;min-width:190px}.conn-checklist .missing{color:var(--error)}.conn-checklist bdi{direction:ltr}.admin-toggle{background:#f7f9fa;border:1px dashed var(--border);border-radius:10px;padding:12px 14px;margin:0 0 14px}.conn-warning{margin:0 0 14px;padding:12px 16px;border-radius:8px;background:#fff8e1;border-inline-start:4px solid #f0b429;font-size:14.5px;line-height:1.6}.admin-layout{display:flex;height:100%}.admin-nav{width:240px;min-width:200px;background:var(--panel);border-inline-end:1px solid var(--border);padding:20px 12px;overflow-y:auto}.admin-nav h2{margin:4px 8px 8px;font-size:20px}.admin-context{margin:0 8px 16px;font-size:13px;color:var(--muted);background:#f5f6f6;padding:6px 10px;border-radius:8px}.admin-nav-item{display:block;width:100%;text-align:start;border:none;background:transparent;border-radius:10px;padding:10px 12px;margin-bottom:4px}.admin-nav-item:hover{background:#f5f6f6}.admin-nav-item.selected{background:var(--primary-light, #e7f8f2)}.admin-nav-label{display:block;font-weight:600;font-size:15px}.admin-nav-hint{display:block;font-size:12px;color:var(--muted);margin-top:2px}.admin-content{flex:1;overflow-y:auto}.admin-content .page{padding-top:20px}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:100;padding:20px}.modal{background:var(--panel);border-radius:14px;padding:24px;width:min(480px,100%);max-height:90vh;overflow-y:auto;box-shadow:0 8px 40px #00000040}.modal h3{margin-top:0}button.danger{background:#fdecea;border-color:#f5c6c2;color:var(--error);font-weight:600}button.danger:hover{background:#fbd9d5}button.danger:disabled{opacity:.45}.notice-bar{background:#e7f8f2;color:var(--primary-dark);padding:8px 14px;border-radius:8px;margin:8px 0;font-size:13px}.user-form{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;align-items:center}.table-wrap{overflow-x:auto}.users-table{width:100%;border-collapse:collapse;font-size:14px}.users-table th,.users-table td{text-align:start;padding:8px 10px;border-bottom:1px solid var(--border);white-space:nowrap}.users-table select{width:auto;min-width:120px}.inactive-row{opacity:.55}.row-actions{display:flex;gap:6px}.row-actions button{font-size:12px;padding:4px 8px}.hamburger{display:none;background:transparent;border:none;color:#fff;font-size:22px;padding:4px 10px;line-height:1}.back-btn{display:none;background:transparent;border:none;font-size:22px;padding:0 8px 0 0;color:var(--primary-dark);line-height:1}@media (max-width: 820px){.hamburger{display:block}.topbar{flex-wrap:wrap;gap:8px;padding:8px 12px;position:relative}.brand{font-size:16px;flex:1}.topbar nav{display:none;flex-direction:column;width:100%;order:10;gap:2px;padding-top:8px;border-top:1px solid rgba(255,255,255,.2)}.topbar nav.open{display:flex}.topbar nav button{text-align:start;padding:12px 14px;font-size:16px}.topbar-user{gap:6px;font-size:13px;flex-wrap:wrap}.topbar-user>span:not(.role-badge){display:none}.biz-select{max-width:150px;font-size:12px}.topbar .logout{padding:5px 10px;font-size:13px}.conv-list{width:100%;min-width:0;border-inline-end:none}.conversations-layout.mobile-list .chat,.conversations-layout.mobile-chat .conv-list{display:none}.conversations-layout.mobile-chat .chat{width:100%}.back-btn{display:block}.chat-header{flex-wrap:wrap;gap:6px;padding:10px 12px}.chat-header .wa-id{display:none}.chat-actions{margin-inline-start:0;width:100%}.chat-actions button{flex:1;font-size:13px;padding:8px 6px}.chat-messages{padding:12px}.bubble{max-width:88%}.chat-input{padding:8px 10px}.chat-input button{padding:0 18px}.admin-layout{flex-direction:column;height:auto}.admin-nav{width:100%;min-width:0;border-inline-end:none;border-bottom:1px solid var(--border);padding:12px;display:flex;gap:8px;overflow-x:auto;align-items:stretch}.admin-nav h2,.admin-context{display:none}.admin-nav-item{width:auto;white-space:nowrap;flex-shrink:0;border:1px solid var(--border);margin-bottom:0;padding:8px 14px}.admin-nav-hint{display:none}.admin-content{overflow-y:visible}main{overflow-y:auto;-webkit-overflow-scrolling:touch}.page{height:auto;overflow:visible;padding:16px 12px 12px}.save-row{position:sticky;bottom:0;margin:12px -12px 0;padding:12px 12px calc(12px + env(safe-area-inset-bottom));background:var(--bg);border-top:1px solid var(--border);z-index:5}.save-row .primary{flex:1}.admin-layout{height:auto}.admin-content{overflow:visible}.conversations-layout{height:100%;min-height:0}.settings{max-width:100%}.card{padding:16px}.conn-header{gap:8px}.guide-link{width:100%;text-align:center}.user-form{grid-template-columns:1fr}.add-model{flex-direction:column}.add-model button{width:100%}.conn-actions button{flex:1}.users-table thead{display:none}.users-table,.users-table tbody,.users-table tr,.users-table td{display:block;width:100%}.users-table tr{border:1px solid var(--border);border-radius:10px;padding:10px 12px;margin-bottom:10px;background:#fff}.users-table td{border:none;padding:5px 0;white-space:normal;display:flex;justify-content:space-between;align-items:center;gap:10px}.users-table td:before{content:attr(data-label);font-weight:600;color:var(--muted);font-size:13px}.users-table td:first-child{font-size:16px;padding-bottom:8px}.users-table select{min-width:0;max-width:60%}.users-table .row-actions{justify-content:flex-start;flex-wrap:wrap}.users-table .row-actions:before{content:none}.drafts-grid{grid-template-columns:1fr}.modal{padding:18px;max-height:88vh}.modal-backdrop{padding:40px 12px 12px;align-items:flex-start}}@media (max-width: 420px){.brand{font-size:15px}.biz-select{max-width:120px}.bubble{max-width:92%}}.tpl-intro{max-width:640px;line-height:1.7}.tpl-toolbar{margin-bottom:16px}.field small{display:block;margin-top:4px;font-size:12.5px;line-height:1.5}.tpl-list{display:flex;flex-direction:column;gap:14px}.tpl-card-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.tpl-meta{font-size:12.5px;margin:4px 0 10px}.tpl-body{white-space:pre-wrap;background:var(--out-bubble);padding:10px 14px;border-radius:10px;line-height:1.6}.tpl-status{font-size:13px;font-weight:700;padding:4px 10px;border-radius:999px;background:#f1f3f4}.tpl-status.approved{background:#e7f8f2;color:var(--primary-dark)}.tpl-status.pending{background:#fff8e1;color:#8a6100}.tpl-status.rejected{background:#fdecea;color:var(--error)}.danger-card{border-color:var(--error)}.danger-card h3{color:var(--error)}.tpl-log-title{margin-top:32px}.wizard{max-width:860px;margin-inline:auto}.wiz-head{margin-bottom:20px}.wiz-head h2{margin-bottom:4px}.wiz-progress-bar{height:8px;background:var(--border);border-radius:999px;overflow:hidden;margin-top:14px}.wiz-progress-fill{height:100%;background:var(--primary);border-radius:999px;transition:width .4s cubic-bezier(.4,0,.2,1)}.wiz-steps{display:flex;gap:4px;margin-bottom:20px;overflow-x:auto;padding-bottom:6px;scrollbar-width:thin}.wiz-step{flex:1 0 auto;display:flex;flex-direction:column;align-items:center;gap:6px;border:none;background:transparent;padding:8px 6px;border-radius:10px;min-width:62px;max-width:120px}.wiz-step:hover{background:#f5f6f6}.wiz-dot{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#fff;border:2px solid var(--border);color:var(--muted);font-weight:700;font-size:15px;transition:all .2s}.wiz-step-label{font-size:12px;color:var(--muted);line-height:1.3;text-align:center;white-space:nowrap}.wiz-step.complete .wiz-dot{background:var(--primary);border-color:var(--primary);color:#fff}.wiz-step.complete .wiz-step-label{color:var(--primary-dark)}.wiz-step.current .wiz-dot{border-color:var(--primary);color:var(--primary-dark);box-shadow:0 0 0 4px #00a88429}.wiz-step.current .wiz-step-label{color:var(--text);font-weight:700}.wiz-step.info .wiz-dot{font-size:13px}.wiz-card{padding:24px 28px}.wiz-card h3{font-size:21px;display:flex;align-items:baseline;gap:8px;flex-wrap:wrap}.wiz-card h4{margin:20px 0 8px;font-size:15px}.wiz-time{font-size:13px;font-weight:400;color:var(--muted)}.wiz-why{background:#f5f6f6;border-inline-start:3px solid var(--primary);padding:10px 14px;border-radius:8px;line-height:1.65;margin:0 0 18px}.wiz-list{line-height:1.85;padding-inline-start:22px}.wiz-list li{margin-bottom:6px}.wiz-list code,.wiz-help code{background:#eef1f2;padding:1px 6px;border-radius:5px;font-size:13px;direction:ltr;display:inline-block}.wiz-field{background:#e7f8f2;color:var(--primary-dark);font-weight:600;padding:1px 7px;border-radius:5px;direction:ltr;display:inline-block}.wiz-tip{background:#e7f8f2;border-inline-start:4px solid var(--primary);padding:12px 16px;border-radius:8px;margin:16px 0;font-size:14.5px;line-height:1.65}.wiz-copybox{display:flex;align-items:center;gap:10px;margin:12px 0;background:#111b21;border-radius:10px;padding:12px 14px;flex-wrap:wrap}.wiz-copybox code{flex:1;color:#d9fdd3;font-size:14px;word-break:break-all;min-width:180px}.wiz-copybox button{background:#ffffff24;border:none;color:#fff;font-weight:600}.wiz-copybox button:hover{background:#ffffff3d}.wiz-nav{display:flex;align-items:center;gap:12px;margin-top:26px;padding-top:18px;border-top:1px solid var(--border);flex-wrap:wrap}.wiz-nav .primary{margin-inline-start:auto}.wiz-success{background:#e7f8f2;color:var(--primary-dark);font-weight:600;font-size:17px;padding:14px 18px;border-radius:10px;text-align:center;margin:16px 0}.wiz-help{margin-top:20px}.wiz-help summary{cursor:pointer;font-weight:600}.wiz-help-list{line-height:1.8;margin:14px 0 0;padding-inline-start:20px}.wiz-help-list li{margin-bottom:10px}@media (max-width: 720px){.wiz-card{padding:18px 16px}.wiz-step-label{display:none}.wiz-step{min-width:0;flex:0 0 auto}.wiz-nav .primary{width:100%;margin-inline-start:0;order:-1}}.wiz-biz{font-size:14px;font-weight:600;background:#e7f8f2;color:var(--primary-dark);padding:3px 12px;border-radius:999px;margin-inline-start:10px;vertical-align:middle}.celebrate-backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);animation:fade-in .2s ease}.celebrate-card{position:relative;background:var(--panel);border-radius:20px;padding:36px 32px 28px;width:min(380px,100%);text-align:center;box-shadow:0 20px 60px #0000004d;animation:pop-in .45s cubic-bezier(.34,1.56,.64,1);overflow:hidden}.celebrate-card h3{margin:14px 0 6px;font-size:25px}.celebrate-sub{margin:0 0 4px;font-size:15px}.celebrate-next{margin:10px 0 22px;font-size:14px;color:var(--muted);line-height:1.6}.celebrate-btn{width:100%}.celebrate-check{width:84px;height:84px;display:block;margin:0 auto}.celebrate-check-ring,.celebrate-check-mark{fill:none;stroke:var(--primary);stroke-width:3.5;stroke-linecap:round;stroke-linejoin:round}.celebrate-check-ring{stroke-dasharray:152;stroke-dashoffset:152;animation:draw .5s ease-out .1s forwards}.celebrate-check-mark{stroke-dasharray:40;stroke-dashoffset:40;animation:draw .32s ease-out .5s forwards}.celebrate-confetti{position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none}.celebrate-confetti span{position:absolute;top:-14px;width:9px;height:14px;border-radius:2px;opacity:0;animation:confetti-fall 1.5s ease-in forwards}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes pop-in{0%{transform:scale(.8);opacity:0}to{transform:scale(1);opacity:1}}@keyframes draw{to{stroke-dashoffset:0}}@keyframes confetti-fall{0%{transform:translateY(0) rotate(0);opacity:1}to{transform:translateY(340px) rotate(var(--spin, 30deg));opacity:0}}@media (prefers-reduced-motion: reduce){.celebrate-card,.celebrate-backdrop{animation:none}.celebrate-confetti{display:none}.celebrate-check-ring,.celebrate-check-mark{animation:none;stroke-dashoffset:0}}.bubble-media{display:block;margin-bottom:6px}.bubble-media img{max-width:100%;max-height:320px;border-radius:8px;display:block;background:#0000000a}.bubble-media-loading,.bubble-media-gone{font-size:13px;color:var(--muted);padding:10px 0;text-align:center}